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3 HR tech predictions for people leaders

What tech will human resources experts make use of in the coming year?

With every new year, the scope of capabilities offered by HR software developers expands. There are plenty of key technological advancements and refinements in store for HR professionals, all designed to help you create an intelligent and engaging HR strategy.

Whether you’re looking to leverage future-forward HR tech for employee security or to streamline your HR processes, there is sure to be a powerful solution available for you on the modern market.

However, navigating the current HR tech market can feel quite overwhelming, even for the most tech-savvy managers and employees. According to some experts, the HR tech market is “now more confusing than ever.” Luckily, there are core areas and technologies HR leaders should keep an eye out for and consider implementing in their tech stack.

HR tech changes to watch out for

This past year has brought a range of HR tech advancements, designed to help corporate managers and leaders engage with the most integral part of their organization — their people. From optimizing the onboarding process for new hires to engaging with employees using performance management software, HR departments have been forging ahead in their technology usage to transform how employees interact with the business itself.

By streamlining the path of communication between employees and C-suite executives, top-level HR leaders can make meaningful changes that benefit both the company’s bottom line and the people who make business possible.

So, what’s next for HR tech? Will HR software developers continue to design for a better employee experience, or will there be a shift in focus towards technology that unites the customer, the employee and business operations all at once?

HR trend 1: Employee training in virtual reality

HR tech

Virtual reality (VR) has made its mark mostly in recreational technology use, being used to create immersive gaming and travel experiences. Now, VR is being picked up by HR tech designers and developers to provide future-forward training simulations for large-scale enterprises and mid-sized companies alike. VR technology allows training simulations to occur without communicating with real customers until the employee is ready.

By using VR to train for these everyday tasks and occurrences, HR managers and training leaders can reduce the margin of error during the training process while streamlining onboarding of new hires.

Walmart is one company paving the way for large-scale organizations to implement VR in their onboarding and training processes. Oculus VR headsets will be available in all U.S. Walmart stores, with software developed to make training for managers available to all company associates.

HR trend 2: New aspects of artificial technology

Artificial intelligence (AI) has been making waves across a variety of tech-based solutions, with some going so far as to refer to it as the next technological revolution of our time. But what are the implications of AI in HR technology and how are HR departments using it to level-up their capabilities?

In a nutshell, HR tech supplemented with AI is being used to help refine the employee experience for the better. Natural language processing exists in tech such as Google Home and the Siri function on iPhones, and when used in HR, it can help managers access useful insights into HR data such as employee engagement and company-wide key performance indicators.

According to a survey completed by the Human Resources Professionals Organization, almost half of all HR leaders reported that they would implement aspects of AI to help overcome HR challenges in upcoming years.

HR trend 3: A step up in analytics

HR tech

HR analytics is not necessarily a new trend in HR technology, but it is a tool which is constantly being refined to help people leaders identify their blind spots.

When analytics are used to measure factors related to employee success such as engagement, productivity and turnover rate, HR managers can optimize their onboarding and continuous training techniques. After all, they must constantly ensure all employees are getting the information and experiences they need to thrive in their position.

In 2019, HR leaders should focus on using metrics collected in the past to create new onboarding processes and invest in individual employee training — both online and offline — curated to the unique needs of each employee or department.

As we move forward in the year, take stock of your current HR technology, its implications on your HR functions and its impact on your company overall. As a people leader, knowing how your employees are interacting with your HR technology and software is vital to both you and your employees’ overall success.


Up Next: What else business experts say is in store for the coming year.

Carlene Kurdziel

Carlene Kurdziel is a writer and editor with an interest in digital technology and its human impact. She has partnered with values-driven businesses for five years to develop engaging written content. With a focus on how the use of digital technology shapes the human experience, Carlene works to educate readers on how they can leverage technology to benefit their business. When she’s not writing, Carlene enjoys exploring her city and traveling to others when she can.

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