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There’s One Thing the Best Manitoba Leaders Agree On…

Find out what these successful business pros said.

This year we talked to many business professionals from around the province in a wide range of business verticals. Including startups, established businesses, non-profit and government, we wanted to hear how the leaders who run these organizations made their success.

More importantly, we hope that these interviews and success stories have brought our readers some intriguing advice and guidance for their own businesses. There’s nothing like carving your own path in business, but a helping hand along the way is what our business community is all about.

Learn about these fantastic business leaders below, then scroll onwards to discover what brings their stories together. No matter if you run your own business or if you’re part of a larger organization, you may have something in common with each of these success stories.

The Guys at Bold Innovation Group: Jason, Eric, Yvan and Stefan

Before we even thought about starting a company, it was more of an experiment. Our idea was to build an e-commerce app. I had been running online stores for 10 years and there was some functionality I wanted in one of my stores. We thought other people could use this too, and maybe pay us a little side money.

“We thought it would be a little bit of side money…beer money. Honestly, everything has surprised me now. (Laughs) Even my role can change from day-to-day, and it’s kind of exciting.” Read the full story.

Normand Bruneau of St. Claude Autobody

“Be a people person and know how to talk to people. No two customers are alike. If you don’t know how to read people and talk to them, you can put yourself in a jam. Make yourself available to customers and then all the other stuff – you can make that work. If you’re not a people person to start off with, you’ll be in a tight spot. I’m in a small community and people approach me all the time, but you have to be ready for that and expect it. ” Read the full story.

Margaret Von Lau of N.E.E.D.S. Inc.

“Our goal is to enhance the integration of immigrant and refugee youth into Canadian society by providing employment, education and social programs to develop life skills.” Read the full story.

Jodi Moskal of MOSKAL Electric

“I encourage all girls and women to consider a career in the trades. Regardless of the vocation – be it electrical, mechanical, carpentry or any other – knowledge of how things work along with how to use tools to build and make repairs allows for both financial and practical independence.” Read the full story.

Mike Malyk: The Winnipeg Art Gallery

The most rewarding part is when I see someone who has started here as a volunteer or at the front desk and then I see them work through their career to stay full time or leave with a wealth of experience. The growth I see in people is very rewarding.” Read the full story.

Gavin Barrett and Joel Baker of Scam Skate

“Choosing what I do every day is super rewarding. I get to design things which I’m super passionate about, and I get to make something from start to finish from scratch – being the one to hand it to the customer, see their joy and excitement and know that it was our hands that made that happen.

“We see so many young people and people like us coming through here trying to start businesses, and there are so many things they need to do differently to get off the ground. The first thing is you have to really commit and you have to take that leap…It’s always good to build up to it and make sure you’re ready, but if you don’t go full time at your own business you’ll never make it work.” Read the full story.

Gil and Kelly Rouire of Point West Electrical

“To find success in our business, it takes hard work, perseverance and dedication to our customers along with community involvement. Organization and time management are always crucial, along with loyalty and the building of a good reputation within your community.” Read the full story.

Kim Arnal with the RM of Grey

Time management is the most important skill. But you also have to understand your role. We all want to introduce new ideas, but always consult your facts and don’t be afraid to ask questions first. I’ve been here 21 years and I still learn something new every day. If you get the right information the first time, it simplifies everything and that knowledge stays with you.” Read the full story.

Katelyn Rempel and Brianne Roblin: Rotary Villas at Crocus Gardens

“Since we are brand new, the most challenging thing is setting the standards, living up to them and maintaining them. We really want to develop our team and always be a team of caring professionals maintaining the service that we envision.”

“In our demographic we may not be on the cutting edge, but we are looking at bringing in iPads and doing classes with residents. On the business side, we’ve moved into our offices and are learning our technology. As a property management company, we have staff all around the city all the time, so we focus on strong communications on both the business and the residential sides.” Read the full story.

So what do all these leaders agree on? 

In true Manitoban fashion, it’s all about the customer. Service is number one, as each business pro we talked to this year was whole-heartedly focused on the importance of providing an exceptional customer experience.

And many of these pros also considered their internal customers, making sure they were communicating well with their colleagues and people who relied on them, not just the end client. This is one of the best lessons in all of these success stories, as business seems to operate much more smoothly when communication is effective.

Congratulations to each of these Manitoba businesses for their successes and achievements!

Do you know of a great business that’s using creative technology or ways of communicating with their teams and customers? Let us know in the comments below as we look for new success stories to feature next year.

Mark Glucki

Mark has been developing digital blog communities for 10+ years that connect business and tech pros with their inspirational stories. He developed a North American best practice for creating positive experiences on social media networks and spends as much time learning about entrepreneur success stories as he does producing content for others to enjoy. Mark is also a commercial photographer focusing on product and location images. His work can be seen at Wonderlab Photo.

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