The Winnipeg Art Gallery hosts thousands of inspirational pieces of artwork from past and present that teach us so much about the creative space. But we can also learn from the leaders and professionals that make the world-class facility operate smoothly.
What goes on behind the scenes at the WAG that we never realize when peering into a painting hanging on the gallery wall? WAG HR Manager, Mike Malyk, gives us an insider’s perspective on his role and what he has learned that can help other business professionals succeed.
What does your typical day look like?
As the HR Manager, my day has to remain flexible. On a typical day I review resumes, find out which need to be acted upon, forwarded or responded to, and deal with day-to-day issues which may be personal or personnel. It’s not a stagnant job; I get to interact with all the staff. They come to me with issues and concerns and we can react and make sure they’re taken care of.
What do you find most rewarding about your role? And what is the most challenging?
The most rewarding part is when I see someone who has started here as a volunteer or at the front desk and then I see them work through their career to stay full time or leave with a wealth of experience. The growth I see in people is very rewarding.
The biggest challenge we have is recruiting qualified people. Three people recently retired, which was the equivalent of 100 years of collective experience in highly specialized roles.
Learn more about these challenges in the WAG success story.
How do you stay up to date with trends in your industry/field?
Networking with my colleagues. I don’t know what I did before the Internet. Keeping up to date with industry trends is critical since the HR industry changes quite rapidly. It can be reactive, but we try to stay ahead of that wave.
What are your top business applications or tools?
LinkedIn is my favourite social media platform. I belong to many HR groups there and it keeps me up to date. I use Twitter a bit, but not as much as others. Tweets are so in the moment, but recruitment takes a bit more time.
What advice can you give to other businesses based on your success?
Be persistent. Don’t be afraid to ask questions or ask for help. The most important word you have to learn to say is “no”, otherwise you end up being burned out.
What’s the first thing you do in the morning and last thing you do at night?
First thing: Get in the office, close the door and meditate for five minutes.
Last thing: Check to see what’s coming up tomorrow.
What’s the one thing you can’t live without?
Running shoes – I wear them all the time. I ran the Boston Marathon this year with Tracy Garbutt as his guide since he is blind. We’ve run together for 10 years and it was an anniversary piece to go to Boston. Our qualifying time was only 5 hours.
It was the most amazing (and cold) experience. It was 6 degrees above freezing, but it was worth every minute.
What’s the one thing you would eliminate from your life if you could?
Another 20 pounds! I’m pretty happy with what’s going on.
At MTS, we’re happy to have Mike and the WAG on board as a customer. Learn how the team at MTS worked with Mike to help get their phone system running smoothly so he could spend more time on what matters to him most. Click the image below to access the full success story.
Have you visited the WAG lately? Check out their new installation, Olympus: The Greco-Roman Collections of Berlin and stay posted for more customer stories on the MTS Business Hub.